Important Information
Policies
To help make your stay at W Residence Kandy in Kandy as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
W Residence Kandy has a 1:00 PM check-in, 12:30 PM check-out, an 18-year minimum check-in age, and a no-pets policy.
W Residence Kandy policies cover the main details travelers need before confirming a room, including arrival times, age requirements, children, pets, bedding, payments, and cancellation conditions. Check-in begins in the early afternoon, while check-out extends into midday. Children are welcome, but the property does not provide cribs or extra beds under the currently published room policies. Pets are not accepted. Cancellation and prepayment rules can differ by rate type, so the conditions attached to the chosen room should be reviewed carefully before a reservation is completed.
- Check-In and Check-Out
Check-in at W Residence Kandy begins at 1:00 PM. Check-out is available until 12:30 PM.
- Minimum Check-In Age
The minimum age for check-in is 18. Guests should carry valid identification appropriate for the reservation and travel arrangements.
- Children and Bedding
Children of all ages are welcome at W Residence Kandy. Children aged seven and older are treated as adults for pricing purposes. Cribs and extra beds are not available under the currently published policies.
- Pet and Smoking Policies
Pets are not allowed at W Residence Kandy. Non-smoking rooms are available, although the published information does not clearly establish a property-wide smoking policy.
- Cancellation and Prepayment
Cancellation and prepayment policies vary according to the room or rate selected. The specific reservation conditions should be reviewed before booking.
- Payment and Deposit Information
Major cards and cash are accepted according to the published property information. A universal security-deposit requirement is not stated, so any deposit condition should be checked against the selected room and rate.